Working with AI

How to use AI to make better decisions from your own data

You are probably sitting on the data that answers your biggest questions. Here is how to use AI to actually get it out.

You have a big call to make, and a nagging feeling the answer is already somewhere in your numbers.

But the numbers are scattered across spreadsheets, systems and inboxes, and digging them out is a job you never quite have a free afternoon for. So you go on gut feel instead, and quietly hope.

If that is you, it is most owners. The information exists. Turning it into an answer is the bit that never happens.

AI changes the sums on that. It can read, summarise and spot patterns in your own data fast enough that "let me check the numbers" becomes a five-minute job, not a project you keep postponing. This is not robotic decision making. It is your judgement, better informed.

Decide the question before you touch the data

The common mistake is staring at numbers hoping something jumps out. It rarely does.

Start with the decision instead. Should I put my prices up. Which service should I drop. When do I need to hire. A sharp question tells you which data matters and what a useful answer even looks like.

Bring the data to the question

Once you know the question, gather only the data that bears on it. Your sales, your hours, your bookings, whatever applies. Then let AI summarise it against that question specifically.

You are not asking "what does this data say." You are asking "what does this data say about the decision in front of me."

Instead of "analyse my sales," ask "based on these numbers, is now a sensible time to raise prices, and what is the strongest argument against it?"

Ask for the case against

Data can be read to support almost anything, if you let it.

The protection is to make AI argue both sides. Ask for the case for your instinct and the case against it, drawn from the same numbers. A decision that survives the strongest counter-argument is one you can make with real confidence.

The geeky bit

A chatbot guesses the next word, so it will happily invent a number that looks plausible. The way you stop that on real data is grounding: instead of asking it to recall your figures, you feed the actual records in and make it answer only from those. Two techniques do the heavy lifting. Structured outputs force the model to return a fixed shape, say a table or a tidy block of JSON (JavaScript Object Notation, just a labelled data format), so the answer slots straight into a spreadsheet rather than drifting into prose. Function calling, sometimes called tool use, lets the model run a real calculation or query rather than estimating it in its head, so a sum is genuinely added up, not predicted. Grounded, structured, calculated. That combination is the difference between a confident-sounding paragraph and a figure you can actually act on.

Keep the judgement human

This matters. AI can tell you what the numbers show. It cannot know your appetite for risk, your relationships, or the thing you can feel about your business that sits in no spreadsheet.

Use it to lay the evidence out clearly, then make the call yourself. The data informs the decision. It does not make it.

Check the surprises before you trust them

If AI surfaces something that genuinely surprises you, treat it as a lead, not a verdict. It can misread messy data, or state a wrong thing too confidently.

Look at the surprising finding directly before you act on it. Used with that bit of healthy scepticism, you get the speed of instant analysis and the safety of your own eyes on what matters.

Done this way, you stop guessing on the big calls. You bring evidence to them, get it in minutes, and decide with a clearer head. Over time, that is the difference between drifting and steering.

If you keep making big calls on gut feel because the numbers are too much hassle to dig out, making your own data easy to ask is exactly what we set up.

Book a quick chat →

Related: How to turn a spreadsheet into a dashboard that tells you what to do.

Common questions

How can AI help me make better business decisions?

By turning the data you already have into a clear answer to a specific question, in minutes. It summarises the relevant numbers, lays out the case for and against, and frees you to make a better informed call, faster.

Should I let AI make decisions for me?

No. Use it to gather and explain the evidence, but keep the judgement yourself. AI cannot weigh your appetite for risk, your relationships or the things about your business that are not in the data. It informs the decision, it should not make it.

How do I trust what AI tells me about my data?

Ask it for the case against as well as for, and check any surprising finding directly before acting. It can misread messy data or sound too confident, so treat unexpected results as leads to verify, not verdicts.