Your chatbot represents your business every minute of the day.
It only takes one conversation to...
"Some conversations matter more than others."
Built on chatbots we trust with thousands of real conversations.
It's not about the thousands of conversations.
It's about the few that really matter.
That's why we're here.
Not everyone talks to a chatbot with good intentions. Some people deliberately try to manipulate it. To reveal information. Ignore its instructions. Or produce answers it should never give. We stop those attacks before they reach your AI, helping your chatbot stay focused, helpful and on brand.
A chatbot caught in a loop. A malicious user. A sudden spike in traffic. These things can generate enormous AI costs before anyone notices. We watch your chatbot continuously and warn you the moment something doesn't look right. If you choose, we'll stop it automatically before the bill becomes tomorrow's problem.
The best response isn't pretending to have all the answers. If someone shows signs of crisis, self-harm, abuse, eating disorders or serious distress, the chatbot gently stops the normal conversation and encourages them to speak to the right UK organisation that can genuinely help. It responds with warmth. Without judgement. Without trying to become a counsellor. And without leaving you wondering whether your chatbot handled the situation appropriately. Because some conversations deserve real people.
Four promises, and how we keep them.
Whether someone is distressed, vulnerable or asking for help beyond what AI should provide, your chatbot recognises the situation and responds appropriately.
From prompt injection to jailbreak attempts, we help stop your chatbot revealing information or behaving in ways it never should.
Every conversation should reflect your brand, answer consistently and leave customers feeling confident they were in safe hands.
Unexpected AI costs, unusual activity and emerging problems are spotted early, with simple alerts when you actually need to know.
Chatbots are no longer just answering FAQs.
The smarter they become, the more important it is to keep them safe.
That's why we built our Chatbot Safety Team.
Every conversation passes the guard.
Because your reputation is built one conversation at a time. Most conversations will be ordinary. The ones people remember won't be. They'll remember the moment your chatbot responded with kindness. Protected someone's privacy. Or refused to do something it shouldn't. Those are the conversations that define your business. We help make sure they're handled properly.